Our
customer portal
Security comes first. Our customer portal enables the encrypted exchange of large amounts of data.
Using the dashboard, you can keep track of the essentials, whether they’re enquiries, quotes, orders or deliveries 24 hours/7 days a week.
Customer-specific workflows, automated processes and flexible interfaces to CMS and PIM systems save translation costs.
Jobs reviewed by the customer, budget control and even delivery reliability can be perfectly monitored via the platform.
Are you already using our portal?
Not yet? Then register as soon as possible and save money! As a thank you: 10% instant discount off your (next) first translation through our portal. Instead of email and Excel, you can control the entire translation management process conveniently and quickly through our portal.
Registration for new customers
Our centralised online platform for complete project management. The easiest way to submit requests and track projects. We operate our web-based customer portal based on Plunet BusinessManager. Casually speed up your business processes with great ease thanks to smart automation in translation management.
As a customer, you submit a translation request via our customer portal: you upload the source files and provide us with all the relevant information and requirements for the requested translation project here. Everything in one place and off you go.
Your stored price lists are linked to the CAT analyses and the correct prices are calculated automatically. As a result, you receive a suitable quote or order confirmation straight away.
Using customer-specific workflows, we not only control the translation process but also, for example, layout/DTP, glossary/terminology and translation approval by national companies and the customer’s review process.
Automated data exchange between customer CMS and customer portal
Using the EventManager module, enquiries, quotes or orders can be created automatically from incoming packages in the customer portal. A package is a zipped file containing the files to be translated in a translation project. It also contains an XML control file with meta information about the project. The packages can be accessed from folders in the local network or FTP servers. They can also be sent from a CMS system. EventManager searches for new incoming packages every 15 minutes.
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